Privacy Policy

Last Updated: August 1, 2025

STEMatics Academy, Arlington Heights, IL

1. Information We Collect

A. Information You Provide

• Name, email address, phone number, home address
• Student information: name, grade, academic needs
• Payment and billing details
• Text messaging consent (when applicable)

B. Information Collected Automatically

• IP address, browser type, referring/exit pages, and timestamps
• Device information
• Usage data through cookies or analytics tools

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze website traffic, and deliver relevant content. You can disable cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide educational services and tutoring
• Schedule sessions and manage your account
• Respond to questions and customer support inquiries
• Send confirmations and important service messages
• Send promotional materials (with your permission)
• Personalize our website and services
• Comply with legal obligations

3. SMS/Text Messaging

If you opt in, we may contact you by SMS or text messaging for purposes including:

• Scheduling confirmations or reminders
• Important service updates
• Occasional promotional offers (only with your express consent)

SMS Terms:

• Message frequency varies based on your interactions.
• Message & data rates may apply depending on your mobile carrier.
• You can opt out of marketing texts at any time by replying “STOP.” For help, reply “HELP.”
• We do not sell your mobile number or use it for third-party advertising.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We use SMS services in compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

4. Sharing Your Information

We may share your information with:

• Trusted third-party service providers (e.g., payment processors, text messaging platforms)
• Instructors and staff (for service purposes only)
• Legal or regulatory authorities if required
• Another business entity in the event of a sale, merger, or reorganization

We do not sell or rent your information to any third parties.

5. Behavioral Advertising

We may use services like Google Analytics and Meta/Facebook tools to better understand visitor behavior and tailor marketing. These tools may use cookies or tracking pixels to deliver customized ads on third-party platforms. You may opt out of interest-based advertising using:

• Google: https://adssettings.google.com
• Facebook: https://facebook.com/adpreferences

6. Children’s Privacy

We comply with COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect information from children under 18 without verified parental or legal guardian consent. All information collected from minors is used solely for educational purposes. Parents/guardians may request to:

• Review their child’s data
• Revoke consent
• Request data deletion

7. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take reasonable measures to prevent unauthorized access, use, or disclosure.

8. Your Rights and Choices

You may:

• Update or correct your information
• Opt out of promotional emails or SMS at any time
• Request deletion of your personal information
• Disable cookies in your browser
• Submit a privacy-related request using our contact information below

9. Retention of Data

We retain personal data as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Student records and contact information may be securely deleted upon request.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

11. International Users

Our services are intended for U.S. residents. If you access our website from outside the U.S., your data may be transferred to and stored in U.S.-based servers, which may be governed by different data protection laws.

12. Changes to This Policy

We may modify this Privacy Policy at any time. The “Effective Date” will indicate when the latest revision was made. Significant changes will be communicated on our website or via email.

13. Contact Us